Website Privacy Policy

This Website Privacy Policy explains how DILM Studio LLC (“DILM,” “we,” “us,” or “our”) handles information when you visit dilmstudio.com or contact us through the addresses published on this site. Individual DILM products may have separate privacy policies that govern product-specific practices.

1. Information we collect

We designed this website to minimize data collection. We do not provide website user accounts, and we do not intentionally use advertising trackers or third-party web analytics on this site.

We may receive or process the following limited information:

• Information you provide. If you email us, we receive the information you choose to include, such as your name, email address, message, attachments, and any product or support details you provide.
• Basic website request and security information. Our hosting, network, and security providers may process ordinary technical information needed to deliver and protect the site, such as IP address, browser or device information, requested URLs, timestamps, and security-related request data.

2. How we use information

We use information only as reasonably necessary to respond to inquiries and support requests; operate, maintain, troubleshoot, and secure the website; prevent fraud or abuse; maintain appropriate business and legal records; comply with applicable law; and protect our rights and users.

3. Cookies, advertising, and analytics

DILM Studio LLC does not intentionally use advertising cookies, behavioral advertising trackers, or third-party web analytics on this website. Core fonts and site assets are served locally rather than loaded from third-party font services.

Our infrastructure providers may use strictly necessary technologies or process request data to provide network, security, anti-abuse, or content-delivery functions.

4. Service providers

We use service providers to operate the website and related communications. For example, the site is hosted and protected using Cloudflare infrastructure. These providers may process information on our behalf as needed to provide their services, subject to their own terms and privacy obligations.

5. How we disclose information

We do not sell personal information, and we do not disclose personal information for cross-context behavioral advertising. We may disclose information to service providers that help us operate, secure, or support the website and our communications; when required by law or valid legal process; when reasonably necessary to protect rights, safety, security, or property; or as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

6. Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including support, security, legal, accounting, and recordkeeping needs. Retention periods vary based on the type of information and why it was collected.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission, storage, or security is completely reliable, so we cannot guarantee absolute security.

8. Your privacy choices and rights

Depending on where you live, applicable law may give you rights regarding personal information, such as requesting access, correction, deletion, or information about how your data is used. To make a privacy request, email privacy@dilmstudio.com. We may need to verify your request before acting on it.

Because this website does not intentionally use targeted advertising or sell personal information, there is no website advertising opt-out mechanism to manage.

9. Children

This corporate website is intended to provide information about DILM Studio LLC and its products and is not designed to collect personal information from children. Product-specific services may have different audience and privacy practices, which are described in their own privacy policies.

10. Product-specific privacy

Use of a DILM product may be governed by a separate privacy policy. Critter Camp’s privacy policy is available at critter-camp.com/privacy/. Other DILM products that are publicly released will have their own product-specific privacy information.

11. External links

This site may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Website Privacy Policy.

12. Changes to this policy

We may update this policy from time to time. When we do, we will post the revised policy on this page and update the effective date above. Material changes may also be communicated in another appropriate manner when required by law.

13. Contact us

For privacy questions or requests, email privacy@dilmstudio.com. For general inquiries, visit our Contact page.